Mastertech.ai Product Updates - Diagnose vehicle issues based on past shop repair orders, TSB image analysis, tenant support for multi-location shops, and more

We’re kicking off February with fresh updates from Mastertech.ai — here’s what we’ve shipped and what’s coming next!

Turn your shop RO history into your own proprietary diagnostics knowledgebase

For supported shop management systems, we now transform years of repair order history into your own proprietary diagnostic database. Mastertech.ai analyzes hundreds of thousands of past repairs from your shop and recommends likely causes of issues — tailored to your standard operating procedures for servicing vehicles.

We are also developing a Mastertech Shop Connect program where shops can opt in to exchanging their diagnostic data with each other, with the goal of lifting up the industry overall to repair vehicles faster, easier, and safer for shops and customers. 

TSB image analysis

Up to 30% of all TSBs contain critical text stored as images. With traditional search engines, these pieces of text are not searchable, which means you may miss out on a particularly important piece of service information.

Mastertech.ai now extracts all text from images found in TSBs, making them fully searchable. Additionally, we also process non-text images, like component images, so that the description of those images can also be searchable through our system.

Tenant support for multi-location shops

For multi-location shops, we now support managing all of your shops under a single tenant admin.

Exhibiting at our first industry event

We had a great time exhibiting at our first industry training event at the ASA Colorado Summit, where we were very thankful to be able to chat with many of our customers and early adopters in person. 

We will also be attending VISION Expo in Kansas City next month. Come by and visit us at our booth!

Enjoy a 20-day free trial when you sign up for a subscription

When you sign up for a new standard subscription, a 20-day free trial will automatically be applied at checkout. If you want to book a demo or discuss custom needs for your shop, set up a call with our team here.

What we're working on next

• API integrations with Protractor shop management system

• Recommended parts list based on shop repair order history

• Customized maintenance schedule rules for your shop

• Shop diagnostics data exchange program