Mastertech.ai Product Updates - Smarter Diagnostics, Enhanced Protractor Integrations, Expanded Component Location Data & more

Protractor Inspection Package Integration

Protractor shops can now see overdue service findings as inspection packages directly within Protractor. This enables smoother integration with your existing workflows and makes it easier to review recommendations.

Explaination of Maintenance Services on Overdue Service Reports

Overdue service reports now show easy-to-understand explanations for each recommended maintenance item, helping customers see the importance of regular vehicle services and strengthening trust in your recommendations.

Estimated Mileage Support for Overdue Service Reports

When an odometer reading isn't available, we’ll automatically estimate the vehicle’s mileage using its driving history. These reports are also saved automatically in Shop-Ware and Protractor at the time the appointment is created.

Add Your Shop Branding to Customer Reports

You can now include your shop’s logo on overdue service reports to create a more professional and branded experience for your customers. Contact us at hi@mastertech.ai to set this up for your shop.

Hide Maintenance Services from OEM Schedule

You now have more control over your shop’s maintenance schedules with the ability to hide specific services from the OEM schedule.

Better Vehicle Diagnostics: Recommended Tests Based on Real Cases

Beyond common causes and fixes, we now highlight the top diagnostic tests technicians used in past similar cases, giving your techs practical insights to resolve issues more efficiently.

Smarter Interactive Diagnostics

With each new finding, Mastertech now engages in a more responsive conversation - helping you analyze, research, and resolve vehicle issues more efficiently.

Expanded Component Location Data

We’ve added thousands of new component location documents across a wide range of vehicles, making it faster and easier for your team to find what they need and get the job done efficiently.