Mastertech.ai Product Updates - Additional data for specifications, fluids, DTCs, labor times, Shop-Ware integration, interactive diagnostics, faster vehicle loading, and more

Hi there,

We have some exciting updates for Mastertech.ai that we wanted to share with you.

More extensive vehicle specification and fluid data

We’ve incorporated comprehensive vehicle specification and fluid data into the platform for all available vehicles, including:

• Torques for vehicle components

• Measurements, such as spark plug gaps, tire-related dimensions, brake-related dimensions, and more

• Routing diagrams

• Sequences

• Resistances and tolerances

• Camber and caster angles

• Fluid types and capacities

DTC test plans and diagnostics

We’ve integrated thousands of DTC documents for every vehicle, including test plans, diagnostics, related TSBs, and manufacturer guidance on the most likely causes and recommended next steps. 

Labor times

Quick and easy labor time lookups are critical for shop workflows. We’ve recently incorporated standard labor times for all vehicles, including:

• Base labor

• All labor

• Warranty labor

• Detailed notes on what is covered under standard labor times for each job

You can pull up multiple jobs at once, and we’ll soon be providing options to save custom multipliers and overrides for your shop.

Interactive Diagnostics

When you’re diagnosing vehicle issues, Mastertech.ai will automatically switch to diagnostic mode. It will cross-reference all available data, collect additional information from you, and keep track of symptoms and test results along the way.

Think of Mastertech.ai as your personal diagnostic assistant, helping you identify and root-cause vehicle issues while recommending the best next steps to take.

Faster Vehicle Loading

We’ve made several performance improvements so that data is ready for you faster when adding new vehicles. You should now see that adding a new vehicle will take 5 seconds or less.

Shop-Ware Integration

We’ve recently partnered with Shop-Ware! With our software integrations, you can:

• Automatically import vehicle intakes and ROs from Shop-Ware, so Mastertech can assist you faster and easier • Report on overdue services for any vehicle based on CARFAX history, helping your advisors service recommendations with customers

• Let us know if you’re interested in opting your shop into the Shop-Ware integration. We will be onboarding shops manually for now, but we’re working on establishing self-onboarding for the integration in the near future!

Enjoy a 30-day free trial when you sign up for a subscription

Available now; when you sign up for a new subscription, a 30-day free trial will automatically be applied at checkout.

What we're working on next

•Customization options for labor times and multipliers for your shop •Integration with more popular shop management systems •A native mobile app for phones and tablets with voice assistance •Community tips from user submissions